TS Charts are messed up
Posted: Fri Oct 24, 2008 3:19 pm
The other day I had tradestation running and my computer suddenly had to shut down because my firewall had detected a virus or intruder of some sort.
Anyway, when I started up tradestation again, some of the charts were messed up a bit, so I continued for a while promising myself to fix the charts later when I had some spare time.
Now I see that the DGL indicators are not working. When I go to 'Format Analysis Techniques' - I see under 'Status' tab the message 'not verified'.
I phoned tech support at Tradestation, and they tried to access the indicator to verify, but there was a password that needed to be entered, so they told me to contact you to help solve this problem.
I hope you can help solve this, or let me know how to proceed. and I hope this is not a big problem. I also wonder if it was just a virus or somebody tried to get at the indicators. Anyway, for me the important thing is that everything is up and running again as before.
KV
Anyway, when I started up tradestation again, some of the charts were messed up a bit, so I continued for a while promising myself to fix the charts later when I had some spare time.
Now I see that the DGL indicators are not working. When I go to 'Format Analysis Techniques' - I see under 'Status' tab the message 'not verified'.
I phoned tech support at Tradestation, and they tried to access the indicator to verify, but there was a password that needed to be entered, so they told me to contact you to help solve this problem.
I hope you can help solve this, or let me know how to proceed. and I hope this is not a big problem. I also wonder if it was just a virus or somebody tried to get at the indicators. Anyway, for me the important thing is that everything is up and running again as before.
KV