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Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:49 am
by Trader Question
With TS8.1...I am noticing that the 5/1's dissapear when I do a re-fresh on the chart.

This occurs after the bar's geometry prints with one , so this is not a live bar's condition.

Any thots on adjustments or shall I go ahead and get all indicators from you again please?

BC

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:50 am
by pldot
No clue. Make certain it does not have anything to do with the order in which the indicators are 'painted" on the chart, with the bar overwriting the indicator....

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:51 am
by Trader Question
bar over-writing the indicator means...?

BC

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:52 am
by pldot
if on a weekly chart, you have a "bar" indcator. If so, then the order of painting of the indicators in YS 8.1 can affect their visibility.

If you need a fresh set of indicators, no problem. Easiest is to re-import the indicators I originally sent you via email. If you don't have them I can resend.

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:53 am
by Trader Question
tried importing them again but to no avail.

happening on intra-day charts 60 minute.

no bar indicator being used.

Think I would like to try for my TS8.1

BC

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:54 am
by pldot
I don't have that customer number on file for you. Is this new?

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:56 am
by Trader Question
The one i had before was for TS2000i...this is for TS8.1

I held TS2000i because I had esignal and switched all over to TS.

BC

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 8:57 am
by pldot
Most likely your problem occurs because of some small bug in the upgrade translation program that TS writes to move you from TS 2000i to TS8.1. I don't know.... But I do not have the difficulty you mention on my TS8.1, nor do we have reports of this to date. You have this issue with any other of the indicators? Shall I make you a new file? Will incur a service fee, as mentioned before.

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 9:17 am
by Trader Question
I have emailed you before regarding this problem of drawing live 5/1's and then they disappear.

Never had this problem with this when I was using them for TS 2000i.

BC

Re: Vanishing 5/1's

Posted: Wed Oct 22, 2008 9:19 am
by pldot
I don't why you are experiencing the difficulty that you are, but it seems to be a TradeStation issue with the updating/transferring of the file. I suspect a new file will cure it but I don't know that for sure.